We offer a wide range of Chinese teas, including green, black, white, red, and Taiwanese oolongs. All varieties undergo careful selection and certification.

For beginners, we recommend starting with soft and aromatic varieties such as green tea "Tie Guan Yin" or various Taiwanese oolongs. However, the most effective option would be a consultation with our selection managers - we explain brewing methods and all tea properties in minute detail. Tea sets will soon be available, including a beginner's set.

Each variety requires individual temperature and brewing time. You'll find recommendations in our descriptions for each tea. We also provide instructions and video tutorials in our GIGA TEA Telegram.

Yes, we offer conditions for wholesale orders and corporate clients. Contact our manager for a custom proposal by writing to mail@gigatea.ru.

We deliver via courier services (primarily CDEK), Russian Post, and transport companies. Timing and cost depend on the region and chosen delivery method. Orders over 4000 RUB are delivered free to courier service points.

To preserve freshness and properties, we recommend storing tea in airtight packaging in a cool, dry, dark place without odors. Each tea variety has specific storage methods - read more in the tea description or ask our managers at support@gigatea.ru.

Yes, all our teas undergo quality control and have corresponding certificates confirming their origin and safety.

You can contact us by phone, email, or through the feedback form on our website. Contacts are listed in the "Support" section.

Yes, we regularly hold promotions, sales, and offer loyalty and referral programs for regular customers. Follow our news on the website and social media.

Yes, in accordance with Russian legislation, you can return goods within the established period if they remain in original packaging and unused. More about returns is in the "Exchange and Returns" section on the website.

We accept bank cards, e-wallets, and cash upon pickup with receipt.

Yes, we offer custom set creation and beautiful gift packaging services. Contact us to discuss details.

For wholesale clients and special orders, tastings can be arranged. For retail customers - orders over 4000 RUB include samples to try new tea varieties. Check with our managers and follow social media for details.

Yes, despite many beneficial properties, Chinese tea has some contraindications. People with caffeine intolerance or sensitivity should limit consumption or choose varieties with less caffeine. It's also not recommended to drink large quantities before sleep as it may cause insomnia. Pregnant and breastfeeding women should consult a doctor before consuming strong or concentrated pu-erh and oolong teas. People with chronic conditions, especially cardiovascular or gastrointestinal, should consult a medical specialist. Those with allergies should also consult a doctor.

We constantly expand and update our assortment, bringing new varieties and rare types of Chinese and Taiwanese tea. Follow our website and social media for updates.

Yes, we offer subscription programs that allow you to receive your favorite tea at convenient intervals. Contact our manager for details.

We follow strict hygiene and safety standards, using high-quality packaging materials to preserve tea freshness and quality during delivery.

Yes, we provide turnkey organization of tea events and strive to make them unforgettable using all our resources and the best Chinese tea varieties. Consult our managers at mail@gigatea.ru.

Yes, we help our clients work directly with tea houses and factories in China. Contact our management through our managers at mail@gigatea.ru and we'll be happy to assist.

We're currently implementing international trade mechanisms and foreign economic activity - follow our social media for updates.

Through your personal account and unique referral link generated there. The detailed process is described in the documentation section under "Agent Agreement", which explains the entire referral program cycle. Also follow our social media updates.

Unfortunately no, but we can reserve clients you refer until you turn 18. You'll need to collect and provide us with your customers' data. Contact our managers for further consultation.

Yes, payments are made in rubles according to the tax regime specified in clause 3.3 of the Agent Agreement. Simply put, we pay taxes on referral rewards for our clients.

Request an account recovery form from our managers at support@gigatea.ru.